Effective Date: 1/09/2025

Sun Sway respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

1. What Information We Collect

We may collect the following information when you use our site:

- Personal Identification Information: Name, email address, phone number, shipping address, and billing details.

- Order Information: Products purchased, order value, and transaction history.

- Payment Information: Collected securely via our third-party payment processors (we do not store card details).

- Technical Data: IP address, browser type, device information, and cookies (to enhance your browsing experience).

- Marketing Information: Your preferences and responses to emails and promotions.

2. How We Use Your Information

We use your data to:

- Fulfil and deliver your orders.

- Communicate with you regarding your purchase or customer service requests.

- Send marketing emails (if you've opted in).

- Improve our website functionality and user experience.

- Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

- Payment providers (e.g., Shopify Payments, PayPal).

- Shipping partners (e.g., Australia Post).

- Marketing platforms (e.g., Klaviyo for email marketing).

- Analytics tools (e.g., Google Analytics).

These third parties are only given access to the information needed to perform their services.

4. Email Marketing

If you subscribe to our emails, you may receive updates, offers, and product news. You can opt-out at any time by clicking the "unsubscribe" link in the email.

5. Cookies and Tracking

We use cookies to:

- Track website usage and performance.

- Save your cart and preferences.

- Serve targeted ads (e.g., via Facebook or Google).

You can manage your cookie preferences through your browser settings.

6. Data Storage and Security

Your data is stored securely on Shopify's platform and other trusted service providers. We take appropriate steps to protect your data but cannot guarantee 100% security due to the nature of the internet.

7. International Customers

If you are located outside Australia (e.g., New Zealand), your information may be transferred to andprocessed in Australia. By using our site, you consent to this transfer.

8. Your Rights

You have the right to:

- Access your personal information.

- Correct or update your data.

- Request deletion of your data (unless required to retain it for legal reasons).

- Opt out of marketing communications.

Please contact us at [insert your email address] for any privacy-related requests.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sun Sway

Email: admin@sunsway.com.au

Location: Gold Coast, Australia