Sun Sway ships across Australia and New Zealand, using reliable delivery partners to ensure your order arrives safely and efficiently.

Orders are shipped via Australia Post, with additional support from Sendle or Aramex, depending on the delivery location and available services.

Shipping costs are automatically calculated at checkout based on your delivery address and order size.

• Free Standard Shipping is available for all Australian orders over $160 AUD
• Shipping rates for New Zealand and remote Australian areas will be shown during checkout

Orders are processed and dispatched within 2–3 business days

Orders placed on weekends or public holidays will be processed on the next business day

Please allow additional processing time during peak and holiday periods

• Metropolitan Areas (Australia): 2–5 business days
• Rural Areas (Australia): 7–10 business days
• New Zealand: 7–10 business days
• Express Shipping: Available at checkout (rates and timelines vary by destination)

Delivery timeframes begin once the order has been dispatched.
Please note: delivery estimates may vary during peak periods, including November to January.

All orders include atracking number, provided by email once your order has shipped.
We use eco-conscious packaging materials wherever possible.

Orders shipped to New Zealand may be subject to additional charges:

• Taxes and Duties: Import taxes, customs duties, or clearance fees may apply. These are not included in the order total and remain the responsibility of the customer.
• Customs Clearance: Delays caused by customs processing are beyond our control and may affect delivery times.

For more information, please contact your local customs office.

If an item is damaged during transit or is confirmed lost, we will offer a replacement, store credit, or refund, provided the issue occurred while in the care of the shipping carrier.

All prices are listed in Australian Dollars (AUD)

All prices include GST (Goods and Services Tax)